Accessible PDFs ensure that information can be read, navigated, and understood by everyone, including users who rely on screen readers, keyboard navigation, or other assistive technologies. At InDocAccess, we help organizations improve the accessibility and usability of their PDF documents through structured, standards-aligned remediation.
Our focus is on making PDFs clearer, more navigable, and easier to use—without unnecessary complexity or exaggerated claims.
What PDF Remediation Involves
PDF remediation improves how content is structured and presented. This typically includes defining a logical reading order, applying proper headings and lists, ensuring tables are readable, adding meaningful alternative text to images, and improving overall document flow. Where applicable, form fields and interactive elements are also reviewed for accessibility.
Each document is handled individually, taking into account its purpose, layout, and intended audience.
Types of Documents We Support
We work with a wide range of PDFs, including reports, manuals, policies, marketing materials, forms, and general informational documents. Most common document types can be remediated effectively, provided the source material allows for meaningful accessibility improvements.
Standards-Aligned Approach
Our remediation process follows WCAG 2.1 Level AA principles and PDF/UA requirements, where applicable. These standards provide a clear framework for building accessible documents and are widely referenced across industries.
Accessibility is applied using a best-effort, practical approach, recognizing that document complexity, assistive technologies, and usage contexts can vary.
Review & Quality Checks
To ensure quality and usability, remediated PDFs are reviewed using a combination of manual checks, screen reader testing, and accessibility evaluation tools such as the Acrobat Accessibility Checker. This balanced approach helps identify common barriers while maintaining document integrity.
What You Receive
You receive the remediated PDF along with an accessibility summary report that outlines the improvements made and the accessibility features addressed. This provides clarity on the work performed and supports internal reviews or documentation needs.
Working With InDocAccess
We believe accessible documents should be usable, understandable, and fit for purpose. Our role is to support your accessibility goals by improving document structure and usability, while giving you clear visibility into the remediation process.
If you’d like to discuss a PDF or understand how remediation can support your accessibility efforts, feel free to contact us to start the conversation.
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Words from our client.
Hear from our happy clients
“Working with InDocAccess was straightforward and professional. They carefully remediated our PDFs and explained what was improved. It gave us confidence that our documents are truly accessible.”
Steve Sampson
SENIOR DESIGNER
“We needed accessible PDFs for compliance, and they handled the remediation professionally. The documents were properly structured and screen-reader friendly. Reliable service and clear communication throughout.
Miley Johenson
SENIOR ADVISOR
Frequently Asked Questions
We work with a wide range of clients, including businesses, organizations, consultants, and service providers who need accessible digital documents. Our services are suitable for both small teams and larger organizations, regardless of industry.
We support most common document types, including PDFs, Word documents, Excel files, and PowerPoint presentations. Each document is reviewed individually to determine the most effective accessibility approach.
Projects typically begin with a brief discussion to understand document type, scope, and expectations. Once agreed, documents are shared securely, remediation is performed, and the final files are delivered along with a summary of the work completed.
After delivery, clients can review the remediated files and share feedback or questions. If adjustments are needed within the agreed scope, we’re happy to address them to ensure the documents meet the intended accessibility goals.
To discuss a project or ask questions, you can contact us directly via email. We encourage reaching out before sharing documents so we can align on scope, timelines, and delivery methods.